Data protection

Privacy Policy of Antiloop

We are pleased to welcome you to our website. The protection of your personal data is a top priority for us. We strictly adhere to the legal provisions of the EU General Data Protection Regulation, the Austrian Data Protection Act, and other applicable legal regulations regarding the protection, lawful handling, and confidentiality of personal data. Below, we would like to inform you about the processing of your data in connection with visiting and using our website.

 

 

Customer Information according to Article 13 GDPR

Antiloop GmbH, 6840 Götzis, Am Garnmarkt 5, collects personal data of all customers. This includes master data (name, address, date of birth, company registration number), contact details (phone numbers, email addresses, contact persons), and bank data which is processed electronically. Additionally, access data or authentication data (usernames, passwords), location data, and traffic data (IP addresses, log data, data volume, etc.) are processed.

When using communication services and cloud services (e.g., web hosting), content data (messages and files transmitted during service use) are also processed.

 

Legal Basis and Purpose of Processing

The legal basis for data processing is the contract concluded with our customers. We process the above data in order to fulfill our contractual obligations and to bill the services provided by us, as well as for the purpose of marketing our products and services and sending offers, and providing information within the legal scope (e.g., TKG 2003, StPO, SPG, etc.). In the pre-contractual stage, data is processed to respond to inquiries addressed to us.

 

Retention Period

Except for traffic data and unless legal regulations prevent data processing, the data is stored for the entire duration of the business relationship and, where applicable, according to the statutory retention periods (invoices or accounting records must be kept for up to 10 years). For traffic data, § 99 TKG applies. Content data is generally not stored unless its storage is an essential part of the communication service. If short-term storage is necessary for technical reasons, we will delete the stored data immediately after these reasons no longer apply. If the storage of content is a service feature, we will delete the content data after providing our service. Data processed in the pre-contractual stage due to inquiries to us will be deleted no later than 6 months after processing.

 

Transmission of Data to Third Parties

Occasionally, we engage subcontractors (data processors) to provide our services, who may gain access to personal data in the course of their activities, provided they require the data to fulfill their respective services. These processors are obligated to comply with applicable data protection laws. The provisions of the GDPR are observed.
In the provision of communication services and cloud services (e.g., web hosting), cooperation with other communication network operators and service providers is necessary. Processing is carried out according to legal and regulatory requirements. When using our products and services, it is also possible for traffic data to be transferred to third countries.
Providers are required under the TKG 2003 to participate in monitoring communications and providing data about message transmission (traffic and location data, master data) as required by law. As a result, data may be disclosed to security authorities or courts in the course of legal proceedings. It may also occur that data is transmitted to regulatory authorities or tax authorities as necessary.
When registering a third-country domain, personal data may also be transmitted to third countries, as domain registration generally requires the transmission of personal data to the corresponding registration authorities. Such data processing generally occurs only upon explicit order and consent of the data subject.
In order to comply with our accounting and due diligence obligations, data may also be transmitted to our tax advisor and legal representative (attorney). The provisions of the GDPR are observed.

Open privacy settings

Our Contact Information

Antiloop GmbH
Contact person: Dipl. Ing. (FH) Gerold Böhler
Am Garnmarkt 5
6840 Götzis
Austria

Tel: +43 5523 20099
Email: office@antiloop.com

 

Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring technical functionality and increasing the operational security of the web server, based on the legitimate interest of the controller (technical security measures):

  • IP address
  • Browser
  • Date and time of the server request
  • Operating system used

Only pseudonymized IP addresses of website visitors are stored. This is done on the web server level by saving, for example, 123.123.123.123 as 123.123.123.XXX, where XXX is a random value between 1 and 254. It is not possible to establish a personal reference.
How long are log files stored:

  • Mail server log: retention period is 7 days
  • Apache log: 2 months
  • Backups: stored for 14 days in encrypted form

Cookies

Essential (required)

These tags are required for the basic functions of the website.
Matomo

This website uses the web analytics tool Matomo to analyze the usage of the website by users based on the legitimate interest (analysis of website usage). This tool is installed on our web server, and the data is not shared with third parties. This website uses the "IP anonymization" feature, which shortens your IP address and anonymizes your data.

Google Tag Manager

We use Google Tag Manager to centrally manage various services and scripts on our website. The Google Tag Manager itself does not set cookies or store personal data. However, it can integrate other tracking technologies (e.g., Google Analytics, marketing tags), which may require your consent. You can specify in the settings which services are allowed to be activated.

Analysis (optional)

These tags enable us to analyze website usage so that we can measure and improve its performance.
Albacross Website Tracking

We obtain your consent for the processing of personal data on behalf of Albacross Nordic AB ("Albacross").

Information collected by cookies set on your device, which are considered personal data, is processed by Albacross, a company that offers lead identification and ad targeting services with offices in Stockholm and Krakow. You can find the full contact details below.

The purpose of processing the personal data is to enable Albacross to improve a service provided to us and our website (e.g., the "Lead Generation" service) by adding data about companies to their database.

The data collected and used by Albacross for this purpose includes information about the IP address from which you visited our website, as well as technical information that allows Albacross to distinguish different visitors from the same IP address. Albacross stores the domain from form entries to link the IP address with your employer.

For detailed information about the processing of personal data by Albacross, please refer to our privacy policy.

You can withdraw your consent to this processing at any time. Such withdrawal can be made either by contacting us or by directly contacting Albacross.

Albacross Nordic AB
Company Registration Number 556942-7338
Kungsgatan 26
111 35 Stockholm
Sweden
albacross.com - contact@albacross.com

Hotjar

We use Hotjar to better understand the needs of our users and optimize the offerings on this website. With Hotjar's technology, we gain a better understanding of our users' experiences (e.g., how much time users spend on which pages, which links they click, what they like and dislike, etc.), which helps us align our offering with user feedback. Hotjar uses cookies and other technologies to collect information about our users' behavior and their devices (specifically, the device's IP address (only collected and stored in an anonymized form), screen size, device type (unique device identifiers), browser information, location (only country), and preferred language for viewing our website). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or us to identify individual users or combined with other data about individual users. For more information, please refer to Hotjar's privacy policy here.

You can opt out of the storage of a user profile and information about your visit to our website by Hotjar, as well as the setting of Hotjar tracking cookies on other websites, by clicking this Opt-Out link.

Marketing (optional)

Marketing/target cookies are usually used to show you advertisements that meet your interests. When you visit another website, your browser's cookie is recognized and selected ads are displayed to you based on the information stored in this cookie (art. 6 par. 1 p. 1 a) GDPR).
Google Ads Conversion Tracking

This is a conversion tracking service. This service tracks what happens after a user clicks on one of our Google Ads and visits the website. With conversions, we measure whether users perform a specific action on the website after clicking on one of our Google Ads (e.g., whether services are ordered). This helps track which keywords, ads, ad groups, or campaigns lead to the desired user interaction.

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Processing Purposes
This list outlines the purposes of data collection and processing.

- Conversion Tracking
- Analytics
- Measurement of marketing campaign success

Technologies Used
This list includes all technologies used by this service to collect data. Typical technologies are cookies and pixels placed in the browser.

- Cookies
- Tracking Pixel
- Tracking Code

Collected Data
This list includes all (personal) data collected by or through the use of this service.

- Browser language
- Browser type
- Clicked ads
- Cookie ID
- Date and time of visit
- IP address
- Referrer URL
- Web request
- User behavior

Legal Basis
The following is the required legal basis for the processing of data:

- Article 6(1) sentence 1 lit. a GDPR

Place of Processing

- European Union

Retention Period
The retention period refers to the duration for which the collected data will be stored for processing. Data must be deleted as soon as it is no longer needed for the stated processing purposes.

Data will be deleted as soon as it is no longer required for the processing purposes.

Data Recipients

- Google Ireland Limited, Google LLC, Alphabet Inc

The following is the email address for the data protection officer of the processing company.
https://support.google.com/policies/troubleshooter/7575787?hl=en

Transfer to Third Countries
This service may forward the collected data to another country. Please note that this service may transfer data to a country that does not offer an adequate level of data protection. If data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you having enforceable rights or effective legal remedies. Below is a list of countries where data may be transferred. For more information on security guarantees, please refer to the privacy policies of the website provider or contact the website provider directly.

- United States of America
- Singapore
- Taiwan
- Chile

Click here to read the processor's cookie policy
https://policies.google.com/technologies/cookies?hl=en

Click here to opt out on all domains of the processing company
https://safety.google/privacy/privacy-controls/

Click here to read the processor's privacy policy
https://policies.google.com/privacy?hl=en

Storage Information
Below is the longest potential storage period on a device, which has been set using the cookie storage method and other methods.
Maximum storage duration for cookies: 1 year

HubSpot

We use HubSpot on our website, a digital marketing tool. The service provider is the American company HubSpot, Inc., 25 First Street, 2nd Floor Cambridge, MA, USA. The company also has an office in Ireland at 1 Sir John Rogerson’s Quay, Dublin 2, Ireland.

HubSpot processes data from you, including in the USA. HubSpot is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. More information can be found at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en

In addition, HubSpot uses Standard Contractual Clauses (Art. 46 para. 2 and 3 GDPR). Standard Contractual Clauses (SCC) are model templates provided by the EU Commission and are intended to ensure that your data continues to comply with European data protection standards, even when transferred and stored in third countries (such as the USA). Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, HubSpot commits to adhering to the European level of data protection when processing your relevant data, even if the data is stored, processed, and managed in the USA. These clauses are based on an implementation decision by the EU Commission. You can find the decision and the corresponding Standard Contractual Clauses here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

The Data Processing Agreement, which complies with the Standard Contractual Clauses, can be found at https://legal.hubspot.com/dpa

Learn more about the data processed by the use of HubSpot in the Privacy Policy at https://legal.hubspot.com/de/privacy-policy?tid=135266819

Other Services (optional)

Within our organization we use other tools for data processing, such as our CRM or our newsletter provider. These are also listed here for informational purposes. However, data is collected only after a certain interaction, for example, when you agree on a demo or subscribe to the newsletter.
YouTube

This is a video player service.

Processing Company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Processing Purposes
This list outlines the purposes of data collection and processing.
- Displaying videos

Technologies Used
This list includes all technologies used by this service to collect data. Typical technologies include cookies and pixels placed in the browser.
- Cookies (if the "Privacy-Enhanced" mode is not activated)

Collected Data
This list includes all (personal) data collected by or through the use of this service.
- Device information
- IP address
- Referrer URL
- Viewed videos

Legal Basis
The following outlines the required legal basis for processing data
- Article 6(1) sentence 1 lit. a GDPR

Place of Processing
- European Union

Retention Period
The retention period refers to the length of time the collected data will be stored for processing. The data must be deleted as soon as it is no longer needed for the stated processing purposes.
The data will be deleted once it is no longer required for the processing purposes.

Data Recipients

- Alphabet Inc.
- Google LLC
- Google Ireland Limited

Below is the email address of the data protection officer of the processing company.
general_privacy_form

Transfer to Third Countries

This service may forward the collected data to another country. Please note that this service may transfer data outside the European Union and the European Economic Area to a country that does not provide an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data could be processed by US authorities for control and surveillance purposes without you potentially having legal recourse. Below is a list of countries where the data may be transferred. This may be the case for various purposes, such as for storage or processing.

- Worldwide

Storage Information
Below you will see the longest potential storage duration on a device set by the cookie storage method and other methods.
Maximum storage duration for cookies: 10 years

Calendly

This website displays data from the appointment booking system Calendly by Calendly LLC, 271 17th St NW, Ste 1000, Atlanta, GA 30363.

You can find Calendly's privacy policy here.

Matomo

This website uses the web analytics tool Matomo for the purpose of analyzing the use of the website by users, based on the legitimate interest (analysis of website usage). This tool is installed on our web server, and the data is not shared with third parties. This website uses the "IP anonymization" feature, which shortens your IP address and anonymizes your data.

 

Deactivate Matomo

  • You can prevent the collection of your user data on our website in general by enabling the "Do Not Track" setting in your web browser. Our website will respect the "Do Not Track" signal sent by your web browser to all websites.
  • Opt-out only for Matomo:

Your rights

You have the right to access, rectify, delete, and restrict the processing of your personal data. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to withdraw any consent you may have given for the processing of your personal data. The lawfulness of the processing of your personal data up to the point of withdrawal will not be affected by the withdrawal. You have the right to object to the processing of your personal data for direct marketing purposes. In the case of an objection, your personal data will no longer be processed for direct marketing purposes. Additionally, you have the right to file a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).

We value your privacy